Motivation & Disciplines for Financial and Insurance Professionals
Motivation
& Disciplines for Financial and
Insurance Professionals
Surround yourself with the dreamers and the doers; the
believers and thinkers; but most of all, surround yourself with those who see
the greatness within you, even when you don’t see it yourself. - Edmond Lee.
Wish you a productive day ahead !
Don't focus too much on your dreams; focus on your systems
instead.
Winners and losers have the same dreams, everybody wants to
win.
What makes the difference are the systems you put in place,
every single day, to reach your dreams.
Unexpected Problems Are Part Of Life...so also Unexpected
Results...
Never Lose Hope And Never Give Up At Any Condition..
Anything Is Possible...
With our Attitude
and Efforts
UNEXPECTED PROBLEMS CAN BE CONVERTED INTO UNEXPECTED
OPPORTUNITIES TO BRING.....
UNEXPECTED VICTORY
If you make it a habit..
To make your Today better than Your Yesterday..
then..
For sure, Your Tomorrow will be better than Your Today!
Maintain your innocence in getting a YES or NO.
You’ve asked for the sale. The response is either YES, NO,
or
“Let me think about it.”
YES and NO are both good answers.
Give up hoping for a YES and you’ll
get more of them. If YES is heaven
and NO is hell, purgatory is “Let me
think about it.”
Tell your prospective clients that “Let me think about it”
is a NO,
at least for now—and that it’s okay for them to say NO.
Be willing, too, to accept a NO. It’s not a rejection.
Needy is creepy.
Your need is the ugliest thing that you can ever show a
client or
prospect. If a prospect or client suspects that you’re
trying to meet or trying
to make a sale for your benefit—and not entirely for
theirs—you will lose them.
No matter how much you need business, it can’t show. And it
would be much better if you could convince yourself that
you
don’t need it. Focus on the clients’ needs. That’s what
gets you
the sale.
Drill down to find the goals behind your clients’ goals—
the needs behind their needs.
Discipline 7 is connected here: Finding
out what the clients really want. Ask a question about
something the client
wants and she will tell you “A”.
Ask, “If
you have “A”, what will that get you?”
She will tell you “B”.
Now ask, “If you have “B” what will that
get you?”
She will tell you “C”.
Now
ask, “If you have “C”, what will that ultimately get you?”
Here’s an example:
You: Radha, if something happened to Raju, would you want
to stay
in this house?
Radha: Yes. If I can. (A)
You: A lot of women answer that way. What do you see as the
importance of staying here?
Radha: Well, we picked this area because it has an amazing
school
system. If we had to leave, the kids’ lives would be
disrupted, but the real problem would be that they might
not be able to live where they have a school system like
this. (B)
You: I see. Does the school system really matter that much?
Why is that important?
Radha: If they go to a good school and do well, they can
pretty
much get into any college they want and they’ll do well
there. (C)
You: So college obviously pretty important in your mind.
What
does getting into a great college ultimately mean for
them?
Radha: You’re kidding, right? A good college is everything.
They’ll
meet the right kind of people who will be lifelong friends.
They’ll be able to get decent paying jobs….(D)
The ultimate benefit now of the insurance policy, is that
Radha's
children will get into great colleges and have a better
life no
matter what. That’s what you sell.
Sell to the specific needs of clients.
As discussed in discipline 6, the best way to ensure a
client’s
buy-in on a recommendation is not to talk about features
and benefits. Instead, talk about “ultimate benefits”.
You could tell someone that
upon his death his family will receive few million rupees
or you can tell him how the death benefit will ensure that his wife doesn’t
have to go back to work and will be able to raise the
children in
their home, knowing that the mortgage is paid and the funds
are also available for that college education they wanted.
The rupee amount will have much less impact than the
specific
ways in which the money will help his family reach their
goals.
The more you can tie your sale to the specific needs the
prospect
expressed in your conversation, the more likely it is that
he’ll
jump on your offer.
Sell with stories and examples, not features and benefits
Most advisors spew out features, benefits, data and
statistics to
dazzle their prospects with the marvelous products they are
offering. What prospects crave are stories, examples,
analogies, metaphors and similes.
Draw them pictures—3 buckets for their money—an elevator
with five cables and an elevator with a single cable to
show them
the advantage of diversified investing, an umbrella over
their
money to shield it from taxes in a tax-deferred account,
the river
where money flows down to the Internal revenue system from
the estate with the
bridge they can use to carry the money across it to their
heirs.
Use the ones you’ve learned. Make your own.
Every financial and insurance
professional must have at least five stories at their
fingertips of
clients they’ve helped who have expressed their gratitude,
what
they found when they sat with them and how it ended up. The
stories will do the selling.
Don’t sell by mail or email.
Rarely are sales made without face-to-face,
or at least voice-to-voice interaction. The
likelihood that someone will read your long
email explanation and then authorize a sale
is much smaller than the likelihood that he
will authorize it when you meet in person.
But many advisors want to talk about features and benefits
in a
long, well-written, detailed letter or email. Don’t do it.
Use emails to set and confirm appointments and for
administrative things, not sales.
Always keep the “half-life” of prospect enthusiasm in
mind.
If yours is a 2-appointment sales process, keep the
appointments
as close as possible.
A prospect might be convinced after that first appointment
that
you are the best advisor in the world and that you are the
one
he needs. He might have authorised you to analyse his
situation
and do some research and to come back with recommendations.
But if weeks go by, that initial enthusiasm drops from an
“OMG,
I have to do this” to “I should do this” to “I probably
should do
this” to “maybe I should wait and get another opinion”…and
so on.
This is what I mean when I talk about the half-life of
enthusiasm.
The solution is to schedule the second appointment as close
to the first as is possible for you and the prospect.
Use your “inner circle” for most of your prospecting.
The people you already know and those you personally meet
at any point in your career are the people who
are easiest to ask about working with you and most likely
to
be open to meeting with you. So, before you exhaust
yourself
on mailings and cold calls, look to your “inner circle”—the
people you know already—as the source of your business.
If you do this right, you can build a great 6-figure
practice
without cold-calling without doing mailings, even without
seminars.
Deliver a “WOW” experience from the very first contact.
There are two primary ways to
turn clients into raving fans who
are 100% willing to give you all
their business and refer you to
everyone they know:
1.Serving them deeply & Wholeheartedly.
2. Astonishing them with your Integrity & Honesty.
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